American Computer Professionals

In an effort to provide our customers with top notch technology solutions, American Computer has joined the Astra Data Solutions family, increasing customer service capabilities. Additionally, it will also introduce new Cybersecurity technologies to protect and improve the safety of your environments. Effective April 20, 2022, all billing and support calls will be handled by Astra Data Solutions. I will remain onboard providing support and guidance to Astra. 

Astra Data Solutions shares the same values as American Computer Professionals. I conducted an extensive search within our region of New York looking for an opportunity like this. Astra Data Solutions exceeded my hopes for a firm we can combine with and continue the tradition we have for excellent service, deep expertise, and an environment our clients and associates want to be a part of. 

Understandably, you might have questions. We are here to answer all questions and make this transition as seamless as possible.  

American Computer Professionals’ existing phone numbers and e-mails will remain active, 

Astra Data Solutions Support Info

Phone: 855-236-4441 opt. 1 

Email: techsupport@astradatany.com

Astra Data Solutions is grateful to you for giving them the opportunity to provide you with their services.  

With excitement, I would like to take this opportunity to inform you of some of the additional benefits our contracted clients will receive at no extra cost.

• 24-hour monitoring for all systems

• Event monitoring for all systems 

• Active Protection against malware and ransomware

• Vulnerability assessments for all systems. 

• Secure backups with AES-256 data encryption for data covered by backup services. 

• Continuous data protection (CDP) for systems under backup services.

• Data protection map and compliance reporting for systems under backup services. 

• Notarization and eSigning of backed-up files for systems under backup services. 

• URL filtering 

• Exploit prevention 

• Enhanced signature-based detection 

• Anti-malware scans of backed up data in off-site storage 

• Forensics data in backups   

• Centralized support ticketing with web, email, and phone submissions